Overview

Lane Performance Insights is designed to support teams across the supply chain, from day-to-day operations to executive reporting. Different roles may rely on different dashboards depending on the decisions they need to make.

Below are examples of how common supply chain teams use Lane Performance Insights.

Supply Chain Quality Managers

Common goals

• Monitor temperature compliance

• Investigate deviations

• Support periodic reviews

• Evaluate carrier quality performance

• Prepare documentation for audits

How Lane Performance Insights Helps

• Monitor temperature compliance across your entire network to quickly identify shipments or lanes experiencing recurring excursions.

• Investigate quality trends using the Deviation & Compliance dashboard to uncover recurring issues and support corrective actions.

• Evaluate carrier performance by comparing on-time delivery, excursion rates, and service levels across carriers and lanes.

• Prepare for periodic reviews and audits by accessing shipment performance, compliance metrics, and historical trends from a centralized dashboard.

Logistics Operations Managers

Common goals

• Improve operational efficiency

• Reduce shipment delays

• Monitor carrier performance

• Identify bottlenecks

• Improve service levels

How Lane Performance Insights Helps

• Compare carrier performance using operational metrics such as on-time delivery, transit time, and excursion rates to support performance discussions.

• Identify operational bottlenecks with the Waypoint Hotspot dashboard by analyzing dwell times, delays, and recurring issues at airports, ports, and distribution centers.

• Monitor shipment visibility through the IoT Performance dashboard to proactively identify connectivity or battery issues before they affect tracking.

• Track overall network performance from the Global Executive dashboard to quickly understand where operational attention is needed.

Clinical Supply Teams

Common goals

• Protect investigational products

• Monitor shipment integrity

• Support regulatory documentation

• Improve shipment visibility

How Lane Performance Insights Helps

• Verify shipment integrity by reviewing temperature compliance and excursion trends throughout transit.

• Monitor high-value shipments using real-time operational data and device performance metrics.

• Support regulatory documentation by accessing centralized shipment history and compliance data for reviews and inspections.

• Investigate shipment deviations to better understand trends that could impact product quality or patient supply.

Sustainability Teams

Common goals

• Monitor transportation emissions

• Support ESG reporting

• Compare transportation modes

How Lane Performance Insights Helps

• Track estimated carbon emissions across your shipment network by lane, carrier, and transportation mode.

• Compare sustainability performance to identify opportunities for reducing emissions across your logistics network.

• Support ESG reporting with transparent emissions estimates and documented calculation methodologies.

Executive Leadership

Common goals

• Monitor overall network health

• Evaluate carrier performance

• Review operational KPIs

• Identify trends

How Lane Performance Insights Helps

• Monitor network performance from a single executive dashboard that consolidates shipment volume, compliance, on-time delivery, excursions, and operational health.

• Identify emerging trends using AI-generated summaries that highlight notable changes and areas requiring attention.

• Support strategic decision-making by comparing carrier performance, monitoring operational improvements, and evaluating long-term performance trends.

• Quickly drill into issues by moving from executive-level metrics to more detailed dashboards when additional investigation is needed.

Related Articles

• Using Lane Performance Insights

• Understanding Dashboard Metrics

Finding the Right View for Your Role

No matter your role, Lane Performance Insights is designed to help you make faster, more informed decisions using a single source of truth for your supply chain data.

While different teams may focus on different dashboards, they all work together to provide a complete picture of your network—from executive performance and carrier benchmarking to operational bottlenecks, device health, and sustainability metrics.

As your needs change, you can easily move between dashboards to investigate trends, answer new questions, and collaborate across teams using the same trusted data.