Overview — What Are User Access Groups?

What Are User Access Groups?

User Access Groups (UAG) let you control:

• What features users can access

• What data users can see

• How permissions are managed across your organization

Instead of setting permissions for each user individually, you assign users to groups with predefined access.

Why Use User Access Groups?

User Access Groups help you:

• Manage permissions at scale

• Ensure users only see relevant data

• Simplify onboarding and offboarding

• Maintain compliance and audit visibility

Understanding the Interface

How It Works

User Access Groups control access in two ways:

1. Feature Access

• Determines what parts of the platform a user can use (Command Center, Temperature Release, etc.)

• Features are off by default and must be enabled

2. Data Access (Tags)

• Determines what data users can see

• Based on tags assigned to the group (e.g., region, product, customer)

Important: Multiple Group Membership

If a user belongs to more than one group:

• They get access to any feature enabled in any group

• They can see all data across all group tags

👉 The system uses an OR logic (most permissive access wins)

Who Can Manage User Access Groups?

When Should You Use UAG?

Use User Access Groups when you want to:

• Separate access by team, region, or customer

• Control who can access regulated workflows (like Temperature Release)

• Limit data visibility across business units